Privacy Policy

This Privacy Policy describes how CoolWork (“we”, “us”) collects and uses information when you visit our store or place an order.

Information we collect

We may collect information you provide directly, such as name, email, shipping and billing address, phone number, and order details. Payment card data is handled by our payment processors; we do not store full card numbers on our servers.

How we use information

We use information to process orders, provide customer support, improve the storefront, prevent fraud, and send transactional messages about your purchase. We only send marketing emails if you opt in, and you can unsubscribe at any time.

Cookies and analytics

Our site may use cookies or similar technologies for cart functionality, preferences, and basic traffic analytics. You can control cookies through your browser settings; disabling some cookies may affect checkout.

Sharing

We share data with service providers who help us operate the store (hosting, payments, shipping, and email). We do not sell your personal information. We may disclose information when required by law or to protect our rights and customers.

Data retention

We retain order and account records as needed for legal, accounting, and support purposes. You may request access to or deletion of personal data where applicable law allows, subject to records we must keep.

Contact

For privacy requests or questions about this policy, contact us through the store’s support channels and include enough detail for us to locate your account or order.